Posted by webmaster@craigslist.org on September 8, 2010
Service Desk Engineer
Location: Lacey, WA
Status: Full-Time, Employee
Job Category: Service Desk
Relevant Work Experience: 3-5 Years
Career Level: Experienced (Non-Manager)
We are currently seeking a highly skilled service desk engineer with the drive and determination to help us support our client base. This position reports to our Service Manager. We are looking for an individual who is a problem-solver and has a proven track record of working within a team environment to successfully address challenging user computing issues, and is accustomed to leveraging technical training opportunities to improve their skills. If you have the experience and the desire, we'd like to talk to you.
Our service desk engineers are responsible for maintaining user uptime and improving their computing experiences through effective remote monitoring, maintenance and problem identification and resolution activities, as well as growing and developing the organization
Posted by webmaster@craigslist.org on September 7, 2010
We are currently seeking a Senior Help Desk Technician in our Administrative (headquarters) office in Seattle, WA. The Senior Help Desk Technician is responsible for providing Tier 2 support to end users of the desktop environment including support for business applications. This position will be primarily responsible for researching, resolving, and responding to internal employee inquiries.
Responsibilities:
Provides superior software and hardware desktop technical support and installation, utilizing solid trouble shooting skills
Provides all technical support through the use of remote support tools
Provides escalation support and maintenance for specialized tax, audit and accounting applications
Supports phone, VOIP and voicemail, and mobile device management
Troubleshoots operating system and LAN/WAN
Provides mentoring, coaching, and direction to Help Desk and Deskside Support associates
Performs desktop software installation using tools such as Group Policy, SCCM, and manual install protocols
Maintains accurate and timely administrative records including time tracking systems, ticket queue management and weekly status and metrics reports
Participates in and manages application and desktop-oriented projects
Oversees project phases and ensures timely completion of projects
Participates in scheduled rotation of after hours on call support for the firm
Audits and maintains multiple locations computer equipment inventory
Documents procedures and processes based upon current environment trends
Coordinates desktop and laptop purchasing
Provides new hire IT orientation and training
Qualifications:
Associate's degree or equivalent education and work experience preferred
3 years related experience required
Experience working with Active Directory user administration, Office automation tools, automated
help desk systems, OS imaging processes, tax and audit applications, phone installation and maintenance, network and local printer installation and troubleshooting the Windows desktop environment preferred
Application maintenance and support experience
Cabling and connectivity troubleshooting skills preferred
Ability to convey technical issues and material to non-technical people
Strong written and verbal communication skills
Knowledge of TCP/IP, Windows Security (Share and NTFS permissions) preferred
Moss Adams is an Equal Opportunity Employer.
To view this posting and apply, please visit our careers page at
http://mossadams.myvurv.com/MAIN/careerportal/Job_Profile.cfm?szOrderID=901&szReturnToSearch=1&szWordsToHighlight=
Posted by webmaster@craigslist.org on September 3, 2010
Majiq is the proven market leader for sales order processing and manufacturing execution systems software dedicated to the Pulp and Paper verticals in North America and several international markets. We take pride in our well-built and solid technological solutions we bring to our customers. In addition, we excel in R&D, services and support beyond our competitors. We become trusted enterprise partners with our customers because we deliver quality products and services that help their business become more profitable. We hire and retain great employees.
Majiq is part of over 100 companies within the Constellation Software Inc. family (csisoftware.com). We offer the benefit of working with a medium sized company while enjoying the support and opportunity of being part of a 2000 employee organization. Constellation Software is an international provider of market leading software and services to a number of industries across both the public and private sectors. Constellation acquires, manages and builds vertical market software businesses that provide mission-critical software solutions to address the specific needs of its customers in those industries.
JOB DESCRIPTION
MAJIQ, Inc (Redmond, WA) is seeking a Database Administrator in a shared application development team environment, providing support for production and non-production (development, test and production) databases.
PRIMARY RESPONSIBILITIES:
