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August 16, 2010

Product Manager – retail ecommerce

Posted by webmaster@craigslist.org on August 16, 2010

Product Manager

We are seeking a Sr. Product Manager. The ideal candidate will have a background in retail ecommerce.

The Product Manager is a senior-level individual contributor whose role spans business, technical, and project management disciplines. The Product Manager assumes an entrepreneurial approach to products and ownership of their success, leading the creation of business solutions for the drugstore.com family of web stores. The Product Manager drives and articulates business requirements, defines the business design of solutions, establishes the ROI for the initiative, manages change, and ensures overall product success. The Product Manager is responsible for projects from the business perspective and owns the process for ensuring that designed solutions meet business needs. This includes all activities pertaining to product strategy, market requirements, positioning, and launch of products and corresponding partner technologies that are delivered as part of the solution.

Product Managers interface with functional business owners, subject matter experts, IT and customers to ensure that projects delivered satisfy customer needs, solve business problems and deliver promised value.

Key Responsibilities and Activities:

Identify the business opportunities, what messages resonate with customers, what the competition is doing, and how to inspire or influence shopping behavior.
Author or help produce Business Requirements Document, use cases, and functional descriptions for existing and new products.
Gather and define requirements to provide exceptional consumer experiences intended to increase customer conversion, loyalty and revenue per customer through usability, personalization, features and promotional efforts.
Work with program managers to ensure that functional requirements appropriately address business requirements. Work with product designers to ensure solutions have suitable designs.
Meet milestones and quality/customer experience objectives.
Serve as the business team liaison to IT for all business-related project decisions
Enlist support from site production and operations (technical services, customer care and distribution) teams to ensure successful launch and on-going operations.
Participate in weekly IT meetings, providing market-driven guidance on bug fixes, patches and other solutions.
Answer product-related questions from partner organizations such as marketing, merchandising and customer care.
Create and deliver presentations, white papers, and other informational tools.
Requirements:

Bachelor's degree in marketing or related field
5 or more years strategic planning and product management, product planning or program management experience in a web-based environment; experience specific to e-commerce preferred
Precise verbal and written communication skills and the ability to clearly define and articulate issues and requirements to both technical and non-technical audiences
Adept analyst with well-honed problem solving skills
Experience assembling product requirements from multiple sources (e.g. research, usability, consumer feedback, competitive assessment)
Organizational skills; ability to manage multiple short- and long-term projects simultaneously
Proven ability to lead cross-functional teams and work across organizational lines in a fast-paced, results-oriented, deadline-driven environment; demonstrated software requirements management experience
Advanced desktop computer skills including proficiency with Microsoft Office and related productivity applications; software and/or web development experience a plus
Attitudes & Behaviors:

Product Manager – retail ecommerce

Posted by webmaster@craigslist.org on

Product Manager

We are seeking a Sr. Product Manager. The ideal candidate will have a background in retail ecommerce.

The Product Manager is a senior-level individual contributor whose role spans business, technical, and project management disciplines. The Product Manager assumes an entrepreneurial approach to products and ownership of their success, leading the creation of business solutions for the drugstore.com family of web stores. The Product Manager drives and articulates business requirements, defines the business design of solutions, establishes the ROI for the initiative, manages change, and ensures overall product success. The Product Manager is responsible for projects from the business perspective and owns the process for ensuring that designed solutions meet business needs. This includes all activities pertaining to product strategy, market requirements, positioning, and launch of products and corresponding partner technologies that are delivered as part of the solution.

Product Managers interface with functional business owners, subject matter experts, IT and customers to ensure that projects delivered satisfy customer needs, solve business problems and deliver promised value.

Key Responsibilities and Activities:

Identify the business opportunities, what messages resonate with customers, what the competition is doing, and how to inspire or influence shopping behavior.
Author or help produce Business Requirements Document, use cases, and functional descriptions for existing and new products.
Gather and define requirements to provide exceptional consumer experiences intended to increase customer conversion, loyalty and revenue per customer through usability, personalization, features and promotional efforts.
Work with program managers to ensure that functional requirements appropriately address business requirements. Work with product designers to ensure solutions have suitable designs.
Meet milestones and quality/customer experience objectives.
Serve as the business team liaison to IT for all business-related project decisions
Enlist support from site production and operations (technical services, customer care and distribution) teams to ensure successful launch and on-going operations.
Participate in weekly IT meetings, providing market-driven guidance on bug fixes, patches and other solutions.
Answer product-related questions from partner organizations such as marketing, merchandising and customer care.
Create and deliver presentations, white papers, and other informational tools.
Requirements:

Bachelor's degree in marketing or related field
5 or more years strategic planning and product management, product planning or program management experience in a web-based environment; experience specific to e-commerce preferred
Precise verbal and written communication skills and the ability to clearly define and articulate issues and requirements to both technical and non-technical audiences
Adept analyst with well-honed problem solving skills
Experience assembling product requirements from multiple sources (e.g. research, usability, consumer feedback, competitive assessment)
Organizational skills; ability to manage multiple short- and long-term projects simultaneously
Proven ability to lead cross-functional teams and work across organizational lines in a fast-paced, results-oriented, deadline-driven environment; demonstrated software requirements management experience
Advanced desktop computer skills including proficiency with Microsoft Office and related productivity applications; software and/or web development experience a plus
Attitudes & Behaviors:

Information Technology Consultant

Posted by webmaster@craigslist.org on

Information Technology Consultant - Job Description

We are looking for an experienced IT Consultant to join a small and growing Technology Consulting company. Our market is small-to-mid sized businesses and we focus on building mutually beneficial long term relationships with our clients. We have an excellent reputation and we are seeking someone who shares the same passion for technology and excellence as the founding members. If you have exemplary business acumen, entrepreneurial approach, enjoy providing technical solutions to business problems in a cost effective and pragmatic manner, and have technical consulting experience in the areas below, please send us your resume:

A good fit for this position will have superb Client Relationship Skills and is as comfortable interacting with Business Owners and C level executives as they are with business end users and managers.
It is necessary to have superior client engagement skills including the ability to do needs analysis, develop written client proposals, set up, manage, and deliver IT projects, and handle all client communication professionally and in a timely manner.
Looking for an individual who is passionate about good customer service and provides excellent in person and over the phone technical support in a professional business environment. Skills absolutely necessary for this position are: (IF YOU DO NOT POSSESS THESE SKILL SETS PLEASE DO NOT APPLY FOR THIS POSITION)





REQUIRED QUALIFICATIONS: