ISP/MSP: Support assistant / Fast paced. Great Company (Everett, WA)

Posted by webmaster@craigslist.org on August 4, 2010

Support & Provisioning Associate (Internal Office Support) - (Everett, WA)

Description

As a Support and Provisioning Associate you will be responsible for assisting our network engineers and project managers. You will work on customer support issues and new services deployments. You will also be cross trained to be able to assist with a variety of office functions to bridge accounting and sales into our support groups. To succeed your must be very organized in a fast moving environment and be computer savvy.

RESPONSIBILITIES

• Open support tickets with various vendor and communicate with customers

• Manage and communicate data to customers regarding new installations

• Learn Telnes services to help educate / answer sales questions

• Call customers to gather required information for a variety of departments

• Perform basic trouble shooting and problem identification (Training Provided)

• Work with data in Salesforce.com

REQUIREMENTS

• MUST BE EXTREMELY ORGANIZED

• Computer savvy

• Word and Excel Mastery

• Excellent interpersonal, communication & presentation skills

• Ability to learn new products

EXPERIENCE AND EDUCATION

• High School Degree Required

• Technical Training or College is a plus

• Experience in a professional environment

• Experience with a basic LAN is a plus

Telnes Broadband is looking for talented individuals who want to work in cutting edge technology with a dynamic, fast growing company. If you have what it takes to thrive in this fast paced environment and you meet the minimum requirements for this position, please contact us. We'd love to hear from you!

Visit our website at http://TelnesBroadband.com for further information regarding our company and its services.

Please apply by sending your resume and cover letter to the CraigsList.org Email provided in this posting.

Tier 1 customer support / product specialist

Posted by webmaster@craigslist.org on July 28, 2010

A fast growing network storage company has an opening for tier 1 customer support. The candidate must meet the following criteria

. Have good communicaton skills for phone communciaton, email communication, social media, and other internet media.
. Be familiar with network trouble shooting.
. Be capable of learning new technologies quickly.
. Be a good team player.

The responsibilities include, but not limited to

. Supporting customers through phone, email, and other internet media.
. Developing marketing and sales through customer supports.
. Researching customers' questions/issues, and reply to customer.
. Internal IT support, help other teams' technical issues.
. RMA verification and process.

Our company offers competitive salary, bonus potential, medical/vision/dental plan, 401K, vacation, great team environment, and most of all, growth opportunity. All motivated career builders are welcomed to submit a resume with expected salary to us. Resume without expected salary will not be considered.

SDET3 (Redmond,WA)

Posted by webmaster@craigslist.org on July 6, 2010

Job Title : SDET III

Location : Redmond, WA
Duration : 1 Year

Number of positions: 1

Interview Process: Face to Face may required



Mandatory:

Deep testing aptitude
4+ years of C++ complier
Test failures and Test passes
Manual Testing
Bug tracking


Desirable:
UI automation a plus
Knowledge of Internal MS tools