Support Analyst, Networking, DNS / WINS, AD Job #652319173394 (Redmond, WA)
Posted by webmaster@craigslist.org on August 23, 2010
OVERVIEW:
Our client is seeking a highly qualified and highly motivated candidate for an exciting position on a fast-paced operations team. The ideal candidate for this position will have previous experience in a large enterprise a product group. S/He will also have solid understanding of the technologies vital to this position including: Server 2003-2008 R2, SQL Server 2005 and 2008, Active Directory, DNS, DCHP, WINS, IIS, Virtual Server, Hyper-V, and SharePoint 2007. The responsibilities of this position include basic lab functions such as unpacking, racking, imaging, and deploying servers. Lifting of heavy equipment in excess of 50lbs is occasionally required. Responsibilities will also include software configuration, updates, and troubleshooting. The candidate must possess strong communications skills as they will be expected to be able to communicate regarding complex technical issues directly with customers over email, phone, IM, or in person. This also includes being able to communicate with peers on the operations team for coordinating on large projects. The ability to document new processes or update existing documentation is also expected. The candidate should be able to work with limited direct supervision on occasion and track all workflow and prioritization using a ticketing system.
Candidates that are excited by the latest technology and enjoy keeping up with the IT industry will enjoy the opportunities for knowledge growth this position provides while they get to support production systems with thousands of users worldwide. A candidate with a strong interest and understanding of Industry Standard Best Practices as they relate to secure computing will enjoy this role.
REQUIREMENTS:
- 3-5 years of experience in an IT support related environment required
- Knowledge of networking, how to manage subnets, troubleshoot basic networking problems with DNS\WINS, Active Directory, Permissions Management, configure network adapters, understand IPV4 and IPV6, IPSEC, and basic firewall \ routing principles
- Must have experience on rack mount server hardware in a lab or datacenter environment and have basic hardware troubleshooting skills
- Very strong written and verbal communications skills
- Ability to work independently and in a team based environment
- Clear criminal background-check and verified employment, education, and character references as this position has exposure to very sensitive and proprietary information
- Previous experience with this client strongly preferred
- Product group experience a big plus
- MSIT\Datacenter work based largely on the culture of the team, though the technical requirements may be more Datacenter Ops focused, so a combination of both disciplines is a bonus
- Production datacenter/ IT experience helpful
- System Center Operations Manager 2007 (and other System Center products)
- ISA Server 2006, Office (Excel, Word, Visio), Backup-Exec v10 or greater, WDS, DFS/DFS-R, basic scripting and automation, Cisco IOS, EMC SANs, Brocade Fiber switches, APC UPS and PDU management, domain administration, SQL administration
- Knowledge of fundamental computing security practices a plus
To apply for this job via email, send your resume, as a Word document, to cljobs@excell.com, referencing Job #652319173394CL in the subject line.
