subscribe to the RSS Feed

August 23, 2010

Support Analyst, Networking, DNS / WINS, AD Job #652319173394 (Redmond, WA)

Posted by webmaster@craigslist.org on August 23, 2010

OVERVIEW:

Our client is seeking a highly qualified and highly motivated candidate for an exciting position on a fast-paced operations team. The ideal candidate for this position will have previous experience in a large enterprise a product group. S/He will also have solid understanding of the technologies vital to this position including: Server 2003-2008 R2, SQL Server 2005 and 2008, Active Directory, DNS, DCHP, WINS, IIS, Virtual Server, Hyper-V, and SharePoint 2007. The responsibilities of this position include basic lab functions such as unpacking, racking, imaging, and deploying servers. Lifting of heavy equipment in excess of 50lbs is occasionally required. Responsibilities will also include software configuration, updates, and troubleshooting. The candidate must possess strong communications skills as they will be expected to be able to communicate regarding complex technical issues directly with customers over email, phone, IM, or in person. This also includes being able to communicate with peers on the operations team for coordinating on large projects. The ability to document new processes or update existing documentation is also expected. The candidate should be able to work with limited direct supervision on occasion and track all workflow and prioritization using a ticketing system.

Candidates that are excited by the latest technology and enjoy keeping up with the IT industry will enjoy the opportunities for knowledge growth this position provides while they get to support production systems with thousands of users worldwide. A candidate with a strong interest and understanding of Industry Standard Best Practices as they relate to secure computing will enjoy this role.

REQUIREMENTS:

  • 3-5 years of experience in an IT support related environment required
  • Knowledge of networking, how to manage subnets, troubleshoot basic networking problems with DNS\WINS, Active Directory, Permissions Management, configure network adapters, understand IPV4 and IPV6, IPSEC, and basic firewall \ routing principles
  • Must have experience on rack mount server hardware in a lab or datacenter environment and have basic hardware troubleshooting skills
  • Very strong written and verbal communications skills
  • Ability to work independently and in a team based environment
  • Clear criminal background-check and verified employment, education, and character references as this position has exposure to very sensitive and proprietary information
  • Previous experience with this client strongly preferred
  • Product group experience a big plus
  • MSIT\Datacenter work based largely on the culture of the team, though the technical requirements may be more Datacenter Ops focused, so a combination of both disciplines is a bonus
  • Production datacenter/ IT experience helpful
BONUS SKILLS
  • System Center Operations Manager 2007 (and other System Center products)
  • ISA Server 2006, Office (Excel, Word, Visio), Backup-Exec v10 or greater, WDS, DFS/DFS-R, basic scripting and automation, Cisco IOS, EMC SANs, Brocade Fiber switches, APC UPS and PDU management, domain administration, SQL administration
  • Knowledge of fundamental computing security practices a plus

To apply for this job via email, send your resume, as a Word document, to cljobs@excell.com, referencing Job #652319173394CL in the subject line.

Help Desk (Bellevue/Kent)

Posted by webmaster@craigslist.org on

This is an entry level/Jr. Help Desk position. The ideal candidate will have less than 2 years of experience. Candidates with Technical School experience and or education in computer related skills will be highly considered. Overqualified candidates will not be considered.

Job duties:
Accountable to provide extensive first level technical assistance/phone or email support to all internal employees and venders.
- Resolve various workstation issues, document and assess problem before redirecting to second level support as appropriate to ensure timely resolution.
- Set-up Remote access software on employee home workstations and laptops
- Resolve workstation, network, and user account problems.

Technical Experience:
1. Solid Customer Service
2. Proficient in Windows XP
3. Excellent typing skills
4. Remedy Ticketing System

Integrations Engineer (aka Totally Awesome Web 2.0 API Mashup Dev) (Seattle – Fremont)

Posted by webmaster@craigslist.org on August 20, 2010



The Job

Brown Paper Tickets is seeking a web developer slash sales and support specialist to find, chat up, and support companies and developers wishing to integrate with our ticketing system. Can you think of a company or service that could benefit from having a fully integrated ticketing back-end? Calendar services... CRM systems... Social networks... You can help us provide back-end ticketing services to these types of companies and more!

This position is 75% sales and biz dev and 25% programming and tech support. Applicants should be comfortable seeking out and contacting potential integration partners, pitching integrations ideas, and providing support to those organizations' developers. Applicants should be extremely familiar with common integration methodologies, such as REST and SOAP, and should have a strong knowledge of current integration practices.


What We're Looking For

* Someone who is really excited about Brown Paper Tickets and our mission to change the ticketing industry!
* Modern web developer with API experience
* Knowledge of at least one server-side programming language
* Knowledge of the popular social networks' integration platforms
* The desire and ability to pitch the benefits of integrations to complimentary companies
* Self-motivation with the ability to be flexible, adaptable, and resourceful
* The ability to see the big picture
* An Open Source mentality


Interested?

Send us 300 words or less explaining why you're interested in this position and your resume to be considered for the job. No generic emails without telling us why you are interested, no phone calls, and no slackers! (Also, we frequently have dogs in the office, so please consider this if you have allergies or dog-fear).


About Us

We do things a little differently. Ours is an eclectic group of individuals who enjoy providing excellent customer service to event producers and ticket buyers 24/7. We believe in openness and equality in every aspect of our business. This can be seen in the way we treat our staff, the way we treat our customers, and the way we treat our community. We don't believe in dress codes. We do believe in getting things done quickly and efficiently. We like people that can set lofty goals and reach them.

You can find out more about us by visiting us online at http://www.BrownPaperTickets.com